Contact Us

Need a repair or trade account?

We're here to help.

Australia-wide mail-in repair service available.

REQUEST A REPAIR

Upload photos and tell us about the issue.

We'll get back to you with the best repair solution.

TRADE ACCOUNT ENQUIRY

For optical stores and industry partners.

Apply for a trade account and enjoy exclusive benefits.

MAIL-IN REPAIR PROCESS
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Contact Us

1

Get in touch and tell us about your repair.

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Send Your Glasses

2

Visit our reception office, or mail your glasses to us with your contact details enclosed.

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Repair & Restore

3

We carefully repair or restore your glasses in about 2-5 days.

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Return Delivery

4

We safely return your repaired glasses to you.

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BUSINESS HOURS

Monday – Friday: 9:00 AM – 2:00 PM

Saturday: 11:00 AM – 4:00 PM

Sunday & Public Holidays: Appointment only for Urgent repair

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VISIT US

Studio Address : 24 Lee Avenue, Springvale VIC 3171

Visit our reception office, located at the rear of the building

Express repairs are available by appointment only

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