Frequently Asked Questions

Click Request a Repair, upload clear photos of your glasses and briefly describe the issue. We'll assess your repair and usually send you a repair quote within 24 hours.

Repair costs depend on the damage and repair method.
Most repairs range from $22 to $99, while specialised repairs may cost more. Please send us photos for an accurate quote before proceeding.

Most repairs are completed within 2–5 business days after we receive your glasses. Selected repairs may be available through our same-day express service (additional charges may apply).

Yes. We provide a secure Australia-wide mail-in repair service. Customers from Melbourne, Sydney, Brisbane, Adelaide, Perth and regional Australia regularly send their glasses to us for repair.

Yes. We repair premium eyewear brands including Ray-Ban, Persol, Oakley, Prada, Gucci, Cartier, Lindberg, DITA, Mykita, Chrome Hearts, Jacques Marie Mage, Oliver Peoples, Tom Ford, Maui Jim and many more.

Yes. We specialise in glasses hinge repair using precision laser welding, hinge replacement and custom repair techniques. Many frames that other repair shops cannot repair can often be restored by our team.

Yes. We specialise in plastic glasses frame repair using reinforced repair techniques that provide a stronger and longer-lasting result than ordinary glue repairs.

Yes. We provide professional nose pad replacement and our specialised nose pad arm implant service, restoring damaged or missing nose pad arms on many metal frames.

Yes. We offer professional frame repainting and re-plating to restore faded, scratched or worn metal frames, helping them look close to new again.

Often, yes. Many glasses considered beyond repair can be restored using our advanced laser welding equipment, custom fabrication techniques and over 25 years of specialist experience.

Yes. We repair titanium, beta titanium, stainless steel, nickel alloy, silver, gold, platinum and aluminium frames using specialised laser welding techniques.

Once your repair has been approved, we'll send you an invoice for secure online payment. We accept Visa, Mastercard, AMEX, Apple Pay, Google Pay, PayPal, bank transfer, and cash for walk-in customers.

We repair prescription glasses, sunglasses, reading glasses, safety glasses and many premium eyewear brands. Our services include hinge repairs, nose pad arm implants, laser welding, frame repainting, re-plating, lens replacement, plastic frame repairs and custom clip-on sunglasses.